Christmas Support for the 2023 Holiday Season

Holiday Service Desk Hours of Operation 

Centaur Software will be closed for the public holidays on 25th + 26th December 2023 and 1st January 2024.

Centaur Support will be operating under limited hours for the following dates:  27th to 29th December 2023 – 9 am to 7:30 pm AEDT and 2nd to 5th January 2024 – 9 am to 7:30 pm AEDT

Please note that there will be No Saturday Emergency Support services on 23rd December 2023 & 30th December 2023.

Get Support 24/7 with eSupport

Centaur is proud to announce that eSupport is now available for all D4W customers to access, without the need to be on a Support contract.

Skip the queue and get help instantly at a time convenient to you by searching a range of helpful articles and videos all in one place.

From eSupport you can:

• Submit a Support Contact Request 
• Access Articles on how to use Dental4Windows/Practice Studio 
• Watch Training Videos
• Register for Upcoming Webinars
• Find help with Upgrading your software
• Review the latest New Features
• Learn how you can get started with your new software or service

Articles and training videos are added regularly, so users can always access the latest information about their practice management software.

Go to eSupport for Dental4Windows

Go to eSupport for Dental4Web

For those on a Support & Upgrades contract, you can also lodge a Support ticket for our team to get back in touch with you.

Need help logging into eSupport to lodge a Support ticket?  Email customerservice@centaursoftware.com

What if I’m not on Support & Upgrades? 

On a Support & Upgrade contract, you:

• Have access to the latest build of Dental4Windows/Practice Studio
• Have access to Australia’s #1 technical support team at no additional charge
• Have confidence that your software is compliant with Australian regulations

When your practice is on a Support & Upgrades contract, you have the peace of mind that by updating your software you are protecting your investment in Dental4Windows. If you’d like to find out more, please click the link below for more information.

Enquire about a Support & Upgrades contract for your practice today.