Is your dental practice ready to expand?

QUIZ: IS YOUR DENTAL PRACTICE READY TO EXPAND?
1. How many patients do you see per week?*
- a
  We see a few patients each day, about 20-30 per week.
- b
  We keep busy with appointments, and see about 30-50 patients per week.
- c
  We’re always booked up and see 50 or more patients per week.
Did you know?

48% of Australians have had a dental checkup within the last year.

QUIZ: IS YOUR DENTAL PRACTICE READY TO EXPAND?
2. How many of the patients you see per week are new patients?*
- aVery few, 1-3
- bA handful, 5 or so.
- cWe see 8 or more new patients per week.
Did you know?

Making sure your practice appears in the main dental directories can help you connect with an audience of more than 1 million potential patients.

QUIZ: IS YOUR DENTAL PRACTICE READY TO EXPAND?
3. How many missed or cancelled appointments does your practice have per week?*
- a
  We have frequent cancellations.
- b
  We have an average number of cancellations, but we usually have time to find a replacement for the appointment.
- c
  We have very few cancellations, and most patients keep their appointments.
Did you know?

About 10% of all dental appointments are cancelled, but setting up automatic patient reminders can help your practice reduce this number.

QUIZ: IS YOUR DENTAL PRACTICE READY TO EXPAND?
4. How do your patients book their appointments?*
- a
  Over the phone or in the office with our receptionist, typically at the end of an appointment.
- b
  A mix of over the phone and online bookings.
- c
  Most book online, and are able to do so anytime.
Did you know?

New and current patients appreciate the ability to book an appointment through online, self-serve scheduling tools that make it easy to find the best time.

QUIZ: IS YOUR DENTAL PRACTICE READY TO EXPAND?
5. Which options do you offer for patients to pay for their treatments?*
- a
  Patients need to pay in full at the time of their appointment.
- b
  Patients can pay up front, or we can work up a payment plan, although we don’t do this very often.
- c
  We offer several options for patient payments, including a buy now, pay later program that lets patients pay in installments.
Did you know?

About 40% of Australians have put off dental work due to cost, but offering different payment options can help patients agree to the treatments they need.

QUIZ: IS YOUR DENTAL PRACTICE READY TO EXPAND?
6. How do you access your clinical notes, charts and test results prior to patient consultations?*
- a
  We have a physical filing system where everything is stored on paper.
- b
  We have some hand-written notes, and some digital charts and test results.
- c
  Most of our notes, charts and test results are digital and can be accessed on a desktop computer.
Did you know?

Dental offices need to store patient dental files for 7-10 years, including a secure digital backup.