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eSupport – 24/7 Support for the holidays
eSupport allows practices on a Support & Upgrade contract to access the support they need in their own time without the need of having to wait in a queue. Support is now only a click away 24 hours a day, 7 days a week.
Clients on a Support & Upgrades contract have immediate access to help when they need it most.
From eSupport you can:
- Submit a Support Contact Request
- Access Articles on how to use Dental4Windows/Practice Studio
- Watch Training Videos
- Register for Upcoming Webinars
- Find help with Upgrading your software
- Review the latest New Features
- Learn how you can get started with your new software or service
Articles and training videos are added regularly, so users always have access to the latest information about their practice management software.
Need help logging into eSupport? Email email@example.com
Holiday Service Desk Hours of Operation
Centaur Software will be closed for the public holidays on
25th + 26th + 27th + 28th December 2021 and 1st + 3rd January 2022.
Centaur Support will be operating under limited hours for the following dates:
24 + 29th – 31st December 2021 9 am to 5 pm AEDT and
4th – 7th January 2021 – 9 am to 7 pm AEDT
What if I’m not on Support & Upgrades?
On a Support & Upgrade contract, you:
- Have access to the latest build of Dental4Windows/Practice Studio
- Have access to Australia’s #1 technical support team at no additional charge
- Have confidence that your software is compliant with Australian regulations
When your practice is on a Support & Upgrades contract, you have the peace of mind that by updating your software you are protecting your investment in Dental4Windows. If you’d like to find out more, please click the link below for more information.