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Tag: patient loyalty

Measure, Improve, Grow: Evaluating Success in Your Practice – Your 2024 Dental Practice Scorecard Webinar

Posted on by Mona Valinataj

We hope you enjoy the Measure, Improve, Grow: Evaluating Success in Your Practice – Your 2024 Dental Practice Scorecard Webinar presented by Dr. Dish, entrepreneur and dentist, and Linda Hunter, Centaur Consulting Lead.

During this webinar, Dr. Dish Ghose and Linda Hunter demonstrated how a dental practice can apply a simple scorecard to highlight critical metrics that can help you prepare for the year ahead. The primary focus of this webinar is on patient-related metrics and communication:

  • Patient Retention
  • Patient Feedback
  • Patient Satisfaction & Loyalty
  • Patient Referrals
  • New Patient Acquisition

PatientCare is Australia’s only automated patient experience management solution designed specifically for the dental industry and seamlessly integrated with Dental4Windows & Dental4Web.

If you don’t currently use PatientCare and would like to learn more, click here to complete the contact form and one of our friendly team members will be in touch.

Never miss an important update or a new webinar announcement again by joining our Official Dental4Windows + Dental4Web Facebook Group.  Click here to join!

Between Two Chairs: The Dentists’ Perspective on Patient Communication Webinar

Posted on by Mona Valinataj

We hope you enjoy the Between Two Chairs: The Dentists’ Perspective on Patient Communication Webinar presented by Dr. Dish Ghose, Dentist and Entrepreneur, and Dr. David Holmes, Dentist and Founder of FollowApp.Care.

 

During this webinar, Dr. Dish Ghose and Dr. David Holmes explored the following topics:

  • The evolving patient journey: From first click to lifelong smile
  • Bridging the gap: Keeping patients engaged after they leave your chair and your practice
  • Mastering post-visit communication: Why it matters and how to do it
  • Follow-up faux pas: Common mistakes and how to avoid them
  • Tech to the rescue: Balancing personal touch with automated efficiency
  • The ripple effect: How great follow-up enhances patient satisfaction and loyalty

PatientCare is Australia’s only automated patient experience management solution designed specifically for the dental industry and seamlessly integrated with Dental4Windows & Dental4Web.

If you don’t currently use PatientCare and would like to learn more, click here to complete the contact form and one of our friendly team members will be in touch.

Never miss an important update or a new webinar announcement again by joining our Official Dental4Windows + Dental4Web Facebook Group.  Click here to join!

Hello to Goodbye – Seamless Communication in Dentistry Webinar

Posted on by Mona Valinataj

We hope you enjoy the Hello to Goodbye – Seamless Communication in Dentistry Webinar presented by Dr. Dish, entrepreneur and dentist, and Linda Hunter, Centaur Consulting Lead.

 

During this webinar, the following topics were explored:

• Why is communication so important in dentistry?
• What are the crucial stages of the patient journey for patient communication?
• What are the strategies and techniques for effective communication?
• How can you integrate these techniques into your dentistry?

PatientCare is Australia’s only automated patient experience management solution designed specifically for the dental industry and seamlessly integrated with Dental4Windows & Dental4Web.

If you don’t currently use PatientCare and would like to learn more, click here to complete the contact form and one of our friendly team members will be in touch.

Enjoy the Hello to Goodbye – Seamless Communication in Dentistry Webinar?  Never miss an important update or a new webinar announcement again by joining our Official Dental4Windows + Dental4Web Facebook Group. Click here to join!

Patient retention mastery – Through the eyes of a dentist: Building and implementing a retention strategy to boost your bottom line Webinar

Posted on by Mona Valinataj

We hope you enjoy the Patient retention mastery – Through the eyes of a dentist: Building and implementing a retention strategy to boost your bottom line Webinar with Entrepreneur and Dentist, Dr. Dish, and Customer Experience and Retention Specialist at Centaur, Josh Gerrard.

 

During this webinar, Dr. Dish and Josh explored the following topics:

  • Three fundamentals to a successful dental practice.
  • The importance of patient retention.
  • The impact of NO system on your practice.
  • Strategies for patient retention – Think like a patient.
  • Benefits of patient retention.

You can reach out to Dr. Dish via email at ghoseadhishwar@gmail.com.

PatientCare is Australia’s only automated patient experience solution designed specifically for the dental industry and seamlessly integrated with Dental4Windows & Dental4Web.

Your practice will benefit from higher patient retention, increased rebook rates, more quality online reviews, improved operational efficiency, and increased patient satisfaction and loyalty, all while saving your team hours of manual work by automating the post-treatment care that you provide.

If you don’t currently use PatientCare, and would like to learn more, click here to complete the contact form and one of our friendly team members will be in touch.

Enjoy the Patient retention mastery – Through the eyes of a dentist: Building and implementing a retention strategy to boost your bottom line Webinar?  Never miss an important update or a new webinar announcement again by joining our Official Dental4Windows Facebook Group.  Click here to join!